Privacy Policy

Last updated: 19th March 2025

1. Introduction

At GreenAcres Consulting, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

  • Identity and Contact Data: Your name, email address, phone number, and company details when you contact us or engage our services.
  • Technical Data: IP address, browser type, and device information collected via cookies and analytics tools when you visit our website.
  • Usage Data: Information about how you interact with our website and services.

We collect this data when you submit forms, request services, or browse our site. We do not collect sensitive personal data unless it is necessary and consented to by you.

3. How We Use Your Data

Your personal data is used to:

  • Provide and improve our branding, web development, and digital marketing services.
  • Respond to your enquiries and communicate with you effectively.
  • Analyse website performance and user preferences to enhance your experience.
  • Comply with legal obligations under UK law.

We process your data based on legitimate interests, contractual necessity, or your explicit consent, as applicable.

4. Data Sharing and Third Parties

We may share your data with trusted third-party providers (e.g., hosting services, payment processors) to deliver our services. These partners are bound by strict confidentiality agreements and comply with UK data protection laws. We do not sell your data to third parties for marketing purposes. Data may be transferred outside the UK only if adequate safeguards, such as Standard Contractual Clauses, are in place.

5. Data Security

We implement robust security measures, including encryption and secure servers, to protect your data from unauthorised access, loss, or misuse. However, no online system is entirely risk-free, and we encourage you to safeguard your own devices and credentials.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data we hold.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal exceptions).
  • Restrict or object to processing of your data.
  • Data portability in certain circumstances.

To exercise these rights, contact us at gjones@greenacresconsulting.uk. We will respond within one month, as required by law.

7. Cookies

Our website uses cookies to enhance functionality and track usage. You can manage cookie preferences via your browser settings. Essential cookies are necessary for site operation, while optional ones (e.g., analytics) require your consent.

8. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by UK law. Typically, this is no longer than six years after our last interaction with you, unless otherwise mandated.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. Updates will be posted here, and significant changes will be communicated directly where possible.

10. Complaints

If you have concerns about our data practices, please contact us first. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

11. Contact Us

For privacy-related queries, email us at gjones@greenacresconsulting.uk or write to GreenAcres Consulting Limited, 89 Fleet Street, London, EC4Y 1DH.